All posts by jcurtis4

HyVee – Systems Administrator

HyVee

Systems Administrator

There is an immediate job opening in the IT Department for a Systems Administrator. The following partial job description explains this full-time position located at the West Des Moines Corporate Office. The position is primarily Monday through Friday with occasional overtime and some travel.

BRIEF DESCRIPTION OF JOB DUTIES:

Administers retail, corporate, distribution center, and subsidiary systems, applications, and services. Redhat Linux experience is preferred, but not a requirement.

PRIMARY RESPONSIBILITIES AND FREQUENCY:

1. Administers and maintains workstations and servers including peripherals and software.
2. Troubleshoots workstations and servers including peripherals and software.
3. Works with retail, distribution center, subsidiary and corporate personnel to resolve technical problems.
4. Manages Systems alerting and monitoring tools used in the enterprise.
5. Plans and performs disaster recovery procedures.
6. Provides second level support and assistance to Support Services.
7. Works with outside consultants and vendors to resolve technical issues.
8. Reports to work when scheduled and works expected number of hours.

MINIMUM EDUCATION REQUIRED TO PERFORM JOB:

High School or equivalent experience. Two to three years of additional schooling with an emphasis in computers is preferred.

Desired Skills and Experience:

  1. Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
  2. Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
  3. Must possess the ability to compose original correspondence; follow technical manuals; evaluate technical data; and counsel or advise people.
  4. Must be physically able to perform sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
  5. Visual requirements include clarity of vision at 20 inches or less up to 20 feet or more with or without correction; and color vision.
  6. Must be able to perform the following physical activities: Fingering, talking, hearing, and repetitive motions.

If you are interested and meet the qualifications, please apply online at Hy-Vee.com/Careers.   The deadline for applying is Thursday, September 8th at noon.  To be considered for this position you must submit a resume to ITCareers@hy-vee.com.

NAIC – Service Desk Product Support Intern

Position Service Desk Product Support Intern
Req Code 95918
Location Kansas City
Full Time No
Job Overview The National Association of Insurance Commissioners (NAIC) currently has an opening for a Service Desk Product Support Intern.

The qualifications for this position include, but are not limited to the following:

·         Answering customer inquiries and resolving issues via phone and email;

·         Assisting in testing and business analysis tasks;

·         Data entry;

·         User registration for online tutorials;

·         Writing documentation.

The ideal candidate must be a current college student working toward a degree in computer-related fields or business fields of study.  Good technical abilities are required and customer service experience is preferred.  This candidate must have the ability to work independently and possess an excellent work ethic. Excellent written and oral communications skills are a must.  This individual should also be a team player who can manage multiple tasks and changing priorities.

The intern must be able to work 20-25 hours per week. The pay for this position is $13 per hour.
 

To Apply:  http://www.naic.org/index_careers.htm

 

The NAIC is proud to be an Equal Opportunity Employer

 

 

 

Olathe Chamber of Commerce – Database/IT Manager

Print

Title of job: Database/IT Manager

Company Name and Location:

Olathe Chamber of Commerce

18001 W. 106th St., Suite 160

Olathe, KS 66061

 Part time or Full Time:  Full-time

 Duties:

WebLink Connect

    • Chamber member data
      • Ensures accuracy of database.
      • Assists in inputting/updating data on all new and current members.
    • Reports
      • Pulls a variety of reports at the request of staff members or as needed, including targeted mailing lists.
      • Maintains Weblink Crystal Reports as well as annual updating. Create additional ones when necessary.
      • Compiles the membership list for the annual Membership Directory and Relocation Guide, working with the Membership Department and the contract publisher and ensuring accuracy of information.
    • Miscellaneous Weblink tasks
    • Trains new employees on the use of WebLink with the help of online videos.
    • Assists in solving problems related to WebLink.

IT Support

      • Maintains all IT functions.
      • Coordinates all IT training with staff.
      • Maintains an up to date inventory of all equipment while recommending what equipment should be replaced next.

Financial support

  • Manages and implements electronic invoicing.

Other

  • Special projects implementation and testing
  • Train staff to better utilize Weblink as well as general Windows and Microsoft Office Applications to maximize efficiency.
  • Assumes additional responsibilities as assigned by the CEO and the COO.

Qualifications Needed:  Associate’s Degree, Bachelor’s Degree preferred 

How to Apply:

Send cover letter, resume and references to bcornell@olathe.org.

Company website:   www.olathe.org

 

Convergys – Intuit Technical Support Representative

Convergys

Tech Support for Intuit QuickBooks Online (Olathe, KS) TRAINING STARTING SOON! 

Do you love technology and enjoy working in a fun environment troubleshooting for business professionals? Do you have an interest in supporting small businesses and accountants? Do you have QuickBooks or financial software experience?

The Technical Customer Support Representative  role will support Intuit’s QuickBooks Online software and its adjacent products such as Payroll and payments. This role is responsible for delivering and continually improving care experiences for online financial software customers. The person selected to work in this role will work with customers to resolve technical issues while providing world-class customer service. They will also have the opportunity to partner with members of the engineering, product management, customer support and marketing teams.

Our vision for customer care is to create a consistently delightful customer experience through a culture of customer-centric thinking that will dramatically impact satisfaction ratings and drive revenue growth. We are embarking on a major cultural shift to delight customers by solving their problems while demonstrating that we care.

Convergys Offers:

* Competitive pay with the potential of a monthly performance bonus

* Paid training and daily coaching

* Full benefits package including 401k option

* Paid vacation and sick time

* Opportunities for growth

Hours of Operation: M – F / 8:00am to 8:00pm Sat / 8:00am to 5:00pm

Paid Training: 4 weeks classroom and 2 weeks transition

Responsibilities:

  • Resolve customer inquiries by phone, chat or email.
  • Learn and utilize specific software tools and problem solving strategies to solve for customer issues and continuously improve our processes.
  • Do the right thing for the customer. Ensure the customer has the tools and knowledge they need to run their business.
  • Gauge customer technical ability and modify delivery skills accordingly.
  • Properly document customer call notes in system using multiple screens of data.

Skills for Success

Our most successful employees are customer-focused, patient and friendly. They like to be experts in their fields, are natural problems solvers, and are – above all else – great communicators. Other skills necessary to your success include:

  • Excellent interpersonal skills.
  • Technical aptitude or Technical Support experience.
  • PC skills; experience with Windows-based computer applications a plus.
  • Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email.
  • Excellent analytical, problem solving skills to deliver high customer satisfaction.
  • Solid organizational skills.
  • Ability to work in a structured, team-based environment.
  • Ability to manage multiple priorities within a fast paced and high volume environment.
  • Customer Service Experience a plus.
  • Minimum 25+ WPM typing speed
  • High School Diploma or GED required.

Apply directly and view all job postings at

http://www.convergys.com/careers and click “Apply Now”.

Contact Lisa Tagg

Ph. 913-393-5796

Lisa.Tagg@Convergys.com

Convergys is an Equal Opportunity Employer.

 

Clinical Reference Laboratory – IT Intern, Data Science and Analytics

Clinical Reference Laboratory is seeking a part time IT Intern in our Data Science and Analytics area.    The ideal candidate would have a strong aptitude and interest in data management (data base design, analytics, and or “big data”) and 2-4 semesters of education including :

  • Writing queries with SQL (MS or Oracle)
  • Database design, implementation and modeling
  • MS-SQL Server and/or Oracle database
  • Hadoop or other No-SQL tools (e.g. Mongo DB, etc.)
  • MS SQL Server Reporting Services (SSRS)
  • “      “                      Integration Services (SSIS)
  • Experience Microsoft .Net and/or Java experience a plus
  • Experience with Tableau Software a plus

The paid intern position would be at our office in Lenexa and would be part-time – 15-20 hours per week.

Glenn Carney

Director Data Management, Analytics & Reporting

Clinical Reference Laboratory

Glenn.carney@crlcorp.com

V:  913-693-2559

M: 913-961-1694

 

 

 

Balance Innovations – IT Support Engineer

Balance Innovations

The IT Support Engineer will be responsible for working with the IT team to ensure that all end user systems meet the needs of Balance Innovations’ staff.

This role reports to a Senior Network Engineer.

Roles/Responsibilities

This role works with all levels of employees to ensure all responsibilities are covered.

Responsibilities include, but are not limited to:

Desktop support:

• Installs, maintains and supports operating systems on end-user PCs. *

• Manages backup solution for end-user computing devices. *

• Manages mobile devices connectivity for all users. *

• Supports remote users’ Internet connectivity and VPN access. *

• Troubleshoots all issues related to end-user PCs or applications. *

• Troubleshoots networking with end-user devices. *

• Installs and manages end user productivity software. *

• Manages inventory of corporate computing assets

System Administration:

• Supports user lifecycle (add & remove users). *

• Restores files as need for users. Ensures backups are functioning as expected. *

• Ensures malware protection is deployed and functioning.

• Exposure of Linux or Unix based operating systems

Phone system:

• Works with wireless carriers to provision new devices and troubleshoot issues.

• Add/removes users

Network:

• Troubleshoots issues as needed.

• Documents installation of new software, network deployments and system changes.

Experience/Qualifications

Understanding of TCPIP networking *

• Practical experience with Active Directory *

• Experience supporting end users *

• Experience with Microsoft Office and common productivity applications *

• Understanding and experience with virtualization

• Customer focused *

• Understanding of Windows Operating Systems *

• Exposure to Microsoft Exchange and/or other server software systems

• Decision making skills, as well as ability to deal with ambiguity *

• Strong analytic and problem solving abilities *

*Denotes essential functions of the position

About Balance Innovations

Balance Innovations is the leader in software solutions for retailers. We unify and streamline existing technologies and provide analytics to optimize currency operations. We bridge the gap between the corporate office and individual stores, analyzing data to bring retailers actionable information in an accessible, easy-to-use format. Our solutions include payment reconciliation, cash analytics, technology integration, corporate reporting and check conversion.

If you’re seeking an inspiring, engaging and exciting career where you can embrace and create change to succeed, Balance Innovations is the place for you. We seek self-starting, entrepreneurial people who are motivated to push their talents to the limit. We want people who offer uncommon ability and can share that ability with peers and customers.

Must be able to show proof of eligibility to work in the United States for any employer upon hire.

To apply, please submit your resume to: HumanResources@balanceinnovations.com

 

HyVee – Software Developer

HyVee

Software Developer

Hy-Vee, Inc. is an employee-owned grocery store chain with more than 240 retail stores and over 80,000 employees. With sales of more than $9 billion, Hy-Vee ranks among the top 25 supermarket chains and the top 50 private companies in the United States. Its slogan, “A Helpful Smile in Every Aisle,” expresses the foundation of the company’s operating philosophy. The following partial job description explains this full-time position located at the Corporate Office in West Des Moines, IA.

BRIEF DESCRIPTION:

Qualified candidates will be responsible for creating, maintaining, and supporting customer facing web and mobile applications. This will include the full development life cycle beginning with design and progressing through coding, testing, debugging, documenting and implementing solutions. Ideal candidates should possess excellent written and verbal communication skills, a strong work ethic and a desire to learn all aspects of the business processes.

PRIMARY RESPONSIBILITIES:

1. Designs, tests, implements and maintains web and mobile applications.
2. Researches problem and enhancement requests to develop efficient and effective solutions.
3. Consistently completes assigned programming and research tasks by requested completion date.
4. Reports to work when scheduled and on time.
   

SECONDARY RESPONSIBILITIES:

1. Attends and is prepared to participate in department and company meetings.
2. Performs other job related duties and special projects as required.

 SKILLS/TECHNOLOGIES:

  • C#, ASP.NET, MVC
  • SQL Server, RESTful API, Web Services
  • HTML 5, CSS 3, JavaScript, JQuery, Ajax
  • Visual Studio, Swift, Android Studio

 MINIMUM EDUCATION/EXPERIENCE

High School plus two to three years of additional schooling in computer science/programming or equivalent experience; six months to one year of similar or related work experience.

If you are interested and meet the qualifications, please apply online at http://www.hy-vee.com/careers. The deadline for applying is Friday, August 18, at 12:00 noon.  Please submit your resume/cover letter/questions to:  ITCareers@hy-vee.com.

Hy-Vee, Inc.

Attn:  IT Careers

5820 Westown Parkway, West Des Moines, IA 50266

E-mail: ITCareers@hy-vee.com

Allied Global Services – UI Developer with strong HTML5

Immediate Need: UI Developer with strong HTML5 (full-time role)

Company Name/Location: Allied Global Services – Leawood, KS

 Part time or Full Time:  Full Time

 Duties:

We are looking for a hands-on professional who is willing to join an elite team tasked with a variety of internal and external projects.  There is no room for huge egos or attitude, we need someone who can get things done with no drama.  This role is for a senior developer with solid UI/UX skills, not a designer with light development experience.  Angular and Bootstrap are not required, but will put you at the head of the pack.  Quick turn-around and start date for the right fit.

 

Responsibilities:

  • Advise on direction regarding mobile and social media applications
  • Assess impact of change requirements, keeping project managers apprised of risk
  • Manage multiple projects, sharing knowledge with the rest of the team
  • Work closely with business development team to expand business opportunities through innovation
  • Work on internal processes to improve performance, reliability and usability
  • Work with the team to track daily progress and identify risks for each project

 Qualifications Needed:

 Key Skills:

  • 5+ years’ UI/UX development
  • Knowledge of cross-browser compatibility testing required
  • Self-motivation and ability to multi-task
  • Strong technical background in a variety of technologies, including JavaScript, AJAX, JSON, HTML5, CSS3, Bootstrap and LESS

 How to Apply: 

Send resume to stephaniek@alliedglobalservices.com

Salary:  DOE 

Company website:  www.alliedglobalservices.com

Deluxe – Customer Service/Technical Support Representative (Bilingual Positions Available)

Deluxe

Title of job: Customer Service/Technical Support Representative (Bilingual Positions Available)

Company Name and Location: Deluxe Corporation in Lenexa Kansas

Part time or Full Time: Full Time

Duties:

This position is an excellent opportunity for a motivated technical support professional looking for fantastic opportunity with a dynamic and successful company.  The agent will follow mandatory troubleshooting steps to isolate issues and document / replicate problem or resolution. The customer support/technical support agent will raise awareness of issues to management on any technical trends that arise during their shift. In addition to technical support, this position will provide support for non-specific customer issues, billing and sales questions.   Accountabilities  – Respond promptly and thoroughly to support inquiries received via telephone, email, instant chat – Ability to patiently guide customers through trouble shooting steps while evaluating root cause of issues – Independently resolve technical/customer support issues and escalate cases when appropriate – Provide valuable ‘front line’ feedback to the Support Management Team – Ability to meet standard call center metrics which include, but are not limited to, handle time, after call work time, quality assurance standards and team service level measurements. – Other duties as assigned – Demonstrate self-discipline in adherence to schedule

Qualifications Needed:

– High School diploma or equivalent – Comfortable working with a variety of desktop applications – Knack for troubleshooting and the ability to see a task through from start to finish – Sharp attention to detail and accurate replication of issues – Time management ability while multi-tasking – Professional, responsible and courteous phone presence – Cordial, patient and graceful demeanor during heated situations – Must be an energetic with strong verbal, written and interpersonal skills with the ability to work independently and within a team.

How to Apply: Apply online at jobs.deluxe.com and search Lenexa Kansas or Contact Olivia Glaudel at 651.787.1412.

Salary: $12.05-$14.00 an hour.

Company website: www.deluxe.com