Yearly Archives: 2021

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Extra Efforts – 11/3/2021

Shane Cockrum, Custodian, Housekeeping ServicesNominated by Leann Eaken
Shane went beyond my request in cleaning a carpet area in the RC 146 classroom. He not only took care of the stains but cleaned the majority of the classroom and it really refreshed the room!

Melissa Daggett, Lab Technician, Life SciencesNominated by Heather Seitz
Melissa has gone above and beyond in stepping in to prep labs outside her area. She has organized our teaching lab, provided incredible support to new faculty and adjuncts, and has helped to coordinate moving plans for our labs.

Danielle Gallegos, Success Advocate, Orientation & New Student Retention – Nominated by Alisa Pacer
Danielle has been working since January 2021 as part of the Contact Tracing Team in addition to her regular duties.  We are thrilled to have her on the team.  She goes above and beyond every single day to help with COVID case investigation, reporting and tracking.

Mary Hanover, Administrative Assistant, Business DivisionNominated by Gwenda Hawk
Across campus, those who are responsible for keying the class schedules have had an incredibly difficult job due to COVID-19, including Mary Hanover in the Business Division, the past few semesters I have seen her (and asked her to) build a semester schedule, only to change it significantly and ask her to re-build it–on multiple occasions! She has executed this responsibility (among her other responsibilities) diligently and without complaint or demonstrating frustration (though she must have felt some, as we all have). I have communicated with her about making emergency changes to the schedule to accommodate pandemic needs on weekends and evenings. Thank you for going the extra mile to support students and faculty and staff across JCCC!

Man Ho, Lab Technician Hospitality, Hospitality ManagementNominated by Jerry Marcellus
Man Ho is responsible for the day to day maintenance and cleanliness of the culinary/baking labs in the WHCA. He is the invisible force that works tirelessly behind the scenes to make sure the labs are functioning properly for the students and the instructors. He works tirelessly every day and executes his duties to the highest levels and beyond.

Nominated by Damian Fraase
Man Ho is an unwavering, and tireless employee who makes sure all our kitchens and equipment in the WHCA are organized, clean and in proper use. He sets our atrium for special events, does daily laundry, and helps Ms. Bridget with food deliveries and stocking those deliveries in the storeroom. Man Ho is a positive, impactful employee who deserves this recognition.

Nominated by Chrystal Tatum
Man consistently goes above and beyond for our department. He is the person you can always count on to pitch in and help. Many times, this semester I have been overwhelmed being left alone to finish tasks and he has stepped in and lent a hand.

Dixie Johnson, Administrative Assistance, Emergency ManagementNominated by Alisa Pacer
Dixie has been working since the beginning of the pandemic 2020- 2021 as part of the Contact Tracing Team in addition to her regular incident response duties.  We are thrilled to have her on the team.  She goes above and beyond every single day to help with COVID case investigation, reporting and tracking.  She is a great team lead for contact tracing efforts at JCCC

Georgia Livingston, Administrative Assistant, RecordsNominated by Alisa Pacer
Georgia has been working since January 2021 as part of the Contact Tracing Team in addition to her regular duties.  We are thrilled to have her on the team.  She goes above and beyond every single day to help with COVID case investigation, reporting and tracking.

Debbie Stoerman, Classification & Compensation Specialist, Human ResourcesNominated by Samantha Williams
Debbie has been so kind and gracious to come over to 274 whenever I need any help or have any questions, or even just takes the time to train me on something when it became relevant. She trained me when everyone was out, on top of her regular work duties. She always has the best attitude!

Dr. Sandra Warner, Executive Director – Mission Continuity & Risk ManagementNominated by Justin McDaid
Dr. Warner created and developed a team for the purposes of building a viable Mission Continuity program at JCCC. In simple language, Sandra brought together the people, knowledge, and resources that made the plan that kept JCCC in operation throughout much of the past two years. It can’t be overstated how important these efforts were to the continued smooth operation of the college, and the ability for us to serve our students and community.

Beth West, Head Athletic Trainer, Athletic DepartmentNominated by Alisa Pacer
Beth has been working since the beginning of the pandemic 2020-2021 as part of the Contact Tracing Team focused on all student athletes in addition to her regular duties.  We are thrilled to have her on the team.  She goes above and beyond every single day to help with COVID case investigation, reporting and tracking with lots of afterhours support.

Audio Visual Services Team:
Adrian Swan, Manager, Multimedia Services,
Jason Brunkan, Senior Multimedia Eng. & Event Specialist
Derek Nester, Senior Multimedia Eng. & Event Specialist
Marc Leacox, Senior Multimedia Eng. & Event Specialist
Jeff Taylor, Multimedia Eng. & Event Specialist
Jim Matt, Multimedia Eng. & Event Specialist
Larry Smith, Multimedia Eng. & Event Specialist
Josh Yoder, Multimedia Eng. & Event Specialist

– Nominated by Tai Edwards

For the last year, but especially over the summer and fall of 2021, the Audio-Visual Services team has been instrumental to so many facets of campus operations. They facilitate meetings that are hybrid or over zoom, they coordinate, manage, and provide technical support to zoom webinars that are for both instruction and public programming. It’s almost like everything we’re doing right now requires their assistance and expertise. This team has always been central to campus success, but more so now than ever, their work is critical to our flexibility and “meeting people/students where they are” services. Sometimes I marvel at just how many of my own meetings, zoom events, etc. require one or more members of this team. Audio Visual Services is critical infrastructure at JCCC that serves every aspect of our population. I am exceedingly grateful for their work and find their expertise critical to my service to students and the community. Thank you!!

 

 

During the Fall 2021 semester, the virtual Extra Effort Awards will be announced monthly.  The virtual Extra Effort Award nomination form can be found at https://blogs.jccc.edu/staffdev/awards/extra-effort/

 

Extra Effort Awards – September 24, 2021

Electra Arzola, Recruiter, Human Resources – Nominated Anonymously
Electra has really stepped up and gone above and beyond during the transition in Human Resources.  She has a positive attitude and is always willing to step in and figure it out to get the job done.  She is an exceptional asset to the HR team, and we’re so thankful she chose JCCC.

 

Sasha Edelman, Administrative Assistant, Science Division/Life Sciences – Nominated by Jennifer Menon Parker
Sasha has been brilliant at being able to pivot while building our complicated schedules.  As COVID continues to be an issue, Sasha has worked on the weekends and late in the evenings to capture the various changes that faculty have been forced to make to optimize the delivery platforms for our students.  She does all of this with quiet grace and outstanding efficiency.  We all owe her a debt of gratitude.  Her diligence has allowed our division to continue to grow even in the face of these challenging times.

 

Joyce Friedel, Administrative Assistant, Academic Achievement Center – Nominated by Valerie Mann
Joyce is an administrative assistant in the Academic Achievement Center, who has distinguished herself as a great support for students on the 1st floor of the Academic Resource Centers.  She goes above and beyond to provide great customer service, help students find their way, and customize her help to make being a college student even better!
She has helped institute the proctoring this fall for the Language Resource Center and administers these assessments as a help to the director on the weekends and when needed.  She also treats students with kindness and solves their needs for a study room in a way that helps make the process pleasant! We feel so glad to have her as part of our team!

 

Nancy Waters, Learning Specialist, Academic Achievement Center – Nominated by Kaitlin Krumsick
Nancy is such a bright and encouraging presence in the AAC.  She has gone above and beyond in the first few weeks of the semester, helping students get adjusted to collegiate coursework.  Even in challenging circumstances, Nancy is positive and always works hard to solve the problem.  She has also been so helpful in making sure the AAC is running smoothly for all staff and students.

 

Becky Sears, Computer Lab Instructor, JCAE
Jennifer Schrowe, Computer Lab Instructor, JCAE
– Nominated by Leslie Dykstra
Becky and Jennifer work so hard to get all our testing materials ready for our students in August. They help with all JCAE programs, ABE/GED, English Connection and ESL. Becky and Jennifer helped over 500 students test and get prepared for classes to begin. They always say, “yes” and “how can I help?” We are so lucky to have them on our team.

 

During the Fall 2021 semester, the virtual Extra Effort Awards will be announced monthly.  The virtual Extra Effort Award nomination form can be found at https://blogs.jccc.edu/staffdev/awards/extra-effort/

 

Extra Effort Awards – September 1, 2021

Karen Koehn, Life Science Lab Coordinator, Science – Nominated by Jennifer Menon Parker

Karen has done an outstanding job organizing and executing the plan for packing, moving, and distribution of lab materials for the human sciences.  Her open lab personnel cleaned as well as sorted models into the various categories prior to the redistribution into either swing space, storage, or surplus.  All inventories were completed well before the projected deadline.  We couldn’t have done it without her.

 

Glenda Land, Executive Assistant, Human Resources – Nominated by Susan Hoffman

We are so lucky to have Glenda on the HR team!  She started at JCCC in June and stepped up to help the Staff Development & Training area organize the communication logistics for the Fall Service Pin Award Celebration.  That sounds easy enough, but it’s really an ongoing communication with over 275 JCCC employees.  Glenda’s welcoming communication style and professionalism made employee’s feel comfortable in attending the first “in-person” Service Pin Celebration in over a year.  Thank you, Glenda for your Extra Effort!

 

Jeff Mayo, Sr. Systems Engineer, Network & Data Center Operations – Nominated by Derrick Lane

Jeff regularly goes out of his way to support the IT Security Office, oftentimes with very short notice. Also, for his work in developing and implementing key components to automate the Minfraud security output tool.

 

James Trezvant, Housekeeping Warehouser, Housekeeping Services – Nominated by Leslie Dykstra

James has been amazing this summer with all the moving we have done at West Park and Antioch. We have struggled with making sure we have all our requests written and submitted correctly and James has picked up where we struggled and helped us manage getting all the correct furniture to the correct places and on time. James always arrives with a smile on his face and willing spirit to help. We wouldn’t be prepared for our students this fall if it wasn’t for James.

 

Julie Mulder, Adult Education & Literacy

Traci Jensen, Adult Education & Literacy

Michelle Elwood, Adult Education & Literacy

Margery Downey, Adult Education & Literacy

Connie Berggren, Adult Education & Literacy

– Nominated by Leslie Dykstra

The ABE/GED & EC Lead Instructors have done an incredible job of welcoming over 200 new students to JCAE’s program. Greeting each student with a warm welcome, encouraging smile and determination to see them through to their goals. On-Boarding is a long, and detailed process with many opportunities for errors, however, the Lead Instructors didn’t let one thing slip through the cracks. They were prepared and ready for each new task and handled it beautifully.

 

CE Registration Team:

Teresa Schmitz, Supervisor Registration Specialist, Continuing Education Operations

Susan Elliott, Lead Registration Specialist, Continuing Education Operations

Jared Anderson, Registration Specialist, Continuing Education Operations

Jill Carr, Registration Specialist, Continuing Education Operations

– Nominated by Leslie Dykstra

The CE Registration team helped JCAE ABE/GED students register for ABE/GED classes through phone-in registration. The team met with Leslie Dykstra, ABE/GED Program Coordinator prior to registration and reviewed and problem-solved through previous issues, they greeted students on the phone and registered them, as well as stayed in constant communication with Leslie to handle any problems. The team then followed-up to make sure every students’ needs were met. They did an amazing job and helped 178 students register for classes.

 

During the Fall 2021 semester, the virtual Extra Effort Awards will be announced monthly.  The virtual Extra Effort Award nomination form can be found at https://blogs.jccc.edu/staffdev/awards/extra-effort/

 

Extra Effort & Team Effort Awards – May 28, 2021

Debbie Rulo, Director, Continuing Education Business Development/Partnerships
Liz Loomis, Administrative Assistant Assess/Eval/Instl

– Nominated by Staff Shared Governance Task Force

For the past few months, the Staff Shared governance Task Force has been working on development of the committee purpose, by-laws, and procedures.  Debbie and Liz have devoted many hours leading the task force.  This not only included scheduling and leading meetings, organizing files, and documenting activity as we went through the process, but also included presenting in front of cabinet and meeting separately with team members and leaders on campus.  They have done an excellent job moving this committee forward.

Moving forward, the virtual Extra Effort Awards will be announced bi-weekly.  The virtual Extra Effort Award nomination form can be found at https://blogs.jccc.edu/staffdev/awards/extra-effort/

 

Team Effort Award:

Congratulations!  To the following group who were nominated for a Team Effort Award! 

Your team was nominated by Gary Cook and is made up of the following people:

Daniel Tamire, Lead Housekeeper, Housekeeping Services
Aaron Manning, Coordinator Housekeeping & Custodial Services, Housekeeping Services
Henry Locke, Custodian, Housekeeping Services
Andre Banks, Custodian, Housekeeping Services
Manuel Chavira, Custodian, Housekeeping Services
Tafere Masresha, Custodian, Housekeeping Services
Mengistu Bekalu, Custodian, Housekeeping Services
Shane Cockrum, Custodian, Housekeeping Services
Dan Bowyer, Custodian, Housekeeping Services
Isaac Jenkins, Custodian, Housekeeping Services
Faye Martin, Supervisor Custodial, Housekeeping Services

Accomplishment:

On Tuesday, April 20th, OCB 261 & 272 flooded due to construction above them on OCB 3. Many of the faculty offices were near an inch deep in water. Due to our team’s quick action of removing wet furniture, extracting the water from the carpet, placing high air volume fans and dehumidifiers, the carpet was dry the next morning. The team then replaced the furniture and put up the equipment.

Ties in with JCCC Strategic Goals(s):

Operational Excellence JCCC reviews the effectiveness of programs, services, and practices as part of an ongoing commitment to operational improvement. The College aligns processes to support the strategic direction of the College and drive efficiency. Through responsible management of resources, the College holds itself accountable to its people and community so that it may remain relevant and innovative.

Strategy 1: Facility Management JCCC enhances its facilities to ensure that relevant functional spaces support students, faculty, and the community.

Strategy 2: Operational Efficiency

 

Team Effort Award:

Congratulations!  To the following group who were nominated for a Team Effort Award! 

Your team was nominated by Kim Manifold and is made up of the following people:

Nico Attanasio, Student Support Technology Lead, Client Support Services
Chris Graessle, Technology Support Technician, Client Support Services
Ryan McGowan, Technology Support Technician, Client Support Services
Mark Barbosa, Supervisor Technology Support Center, Client Support Services
Kathryn Douglas, Student Support Technician, Client Support Services
Nathan George, Student Support Technician, Client Support Services
Robin Judkins, Senior Net. Analyst /Unified Comm, Network & Data Center Operations

Accomplishment:

In April, the Technical Support Center (Nico, Chris, Ryan, Mark, Kathryn, and Nathan) assisted students with late evening enrollment for the Summer and Fall semesters. The team assisted students with technical support needs between 8:30 p.m. to 9:30 p.m. as students prepared for open enrollment at 9:00 p.m. and throughout the first thirty minutes of enrollment to ensure a great start for enrollment activities and example of teamwork across IS to help students succeed at JCCC. And of course, none of this would be possible without Robin Judkins, who had to manually set the call queue to reopen at the appropriate times.

Ties in with JCCC Strategic Goals(s):

Student Success: The comprehensive programs and services at JCCC are aligned to help students reach their diverse educational goals. The College seeks to identify each student’s educational intent and develop pathways for success. Credit and non-credit programs are aligned for transfer, entry into the workforce, or personal interest. Support services are relevant to the evolving needs of students.

Strategy 1: Success Model JCCC enhances a student success model, designed around determining students’ intent when entering the College, with strategies to promote success along the student’s journey