Need Classroom Assistance?
For Technical Assistance:
From your cell phone: call 913-469-7700 or ext 4357 (HELP) in the classroom
- Use Option #1 for immediate support dispatched to your classroom
Let us know where you’re located, and we will be there to help fix your problem.
- Use Option #4 to leave a message that this issue can wait until after class.
Email: techsupport@jccc.edu
Technical Support Center https://www.jccc.edu/student-resources/technical-support/
Chat Online with Technical Support
Chat with Technical Support Center
Monday-Friday: 9 a.m.-5 p.m.
- When crafting your message, your username can be your true name or an alias.
- After you type a question into the dialog box, please wait for the technical support staff to respond. Technicians may be busy helping others. Someone will be with you as soon as possible.
- If your message is not being answered during our available hours, please refresh your page and try again.
- Be polite and let the technical support staff know when your question has been answered or if you need to end the session.
For Training Assistance:
The Educational Technology Center is available to assist faculty with how to use the
hardware and software technology in both the face-to-face and the online classroom.
Email: edtech@jccc.edu
http://blogs.jccc.edu/ed-tech-center/
Call 913-469-3842
For Emergency:
In case of an emergency dial 4111 or 913-469-2500 to contact Campus Police
Support and Tutorials:
Classroom Technology – Including Crestron Controller Overview, Cleartouch Interactive Whiteboard and Document Cameras