Need Classroom Assistance?

Chat with Technical Support Center

For Technical Assistance:

From your cell phone: call 913-469-7700 or ext 4357 (HELP) in the classroom

  • Use Option #1 for immediate support dispatched to your classroom

          Let us know where you’re located, and we will be there to help fix your problem.

  • Use Option #4 to leave a message that this issue can wait until after class.

Email: techsupport@jccc.edu

Technical Support Center https://www.jccc.edu/student-resources/technical-support/

Chat Online with Technical Support

Chat with Technical Support Center

Monday-Friday: 9 a.m.-5 p.m.

  • When crafting your message, your username can be your true name or an alias.
  • After you type a question into the dialog box, please wait for the technical support staff to respond. Technicians may be busy helping others. Someone will be with you as soon as possible.
  • If your message is not being answered during our available hours, please refresh your page and try again.
  • Be polite and let the technical support staff know when your question has been answered or if you need to end the session.

For Training Assistance:

The Educational Technology Center is available to assist faculty with how to use the
hardware and software technology in both the face-to-face and the online classroom.

Email: edtech@jccc.edu

http://blogs.jccc.edu/ed-tech-center/

Call 913-469-3842

For Emergency:

In case of an emergency dial 4111 or 913-469-2500 to contact Campus Police

Support and Tutorials:

Classroom Technology – Including Crestron Controller Overview, Cleartouch Interactive Whiteboard and Document Cameras