Web-exclusive: Computer server down at the college, network outage across all systems

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The college’s MyJCCC login, ANGEL and Banner have  been inaccessible since last night. Students and faculty attempting to log in have been met with error messages.

In an email statement last night, Sandra Warner, director, Administrative Computer Services, said the server supporting the MyJCCC site  was experiencing “serious technical difficulty.” In a later email statement, Warner said a replacement part was ordered for the server and as of this morning, the server had been rebuilt and the restore process was initiated.

The MyJCCC site allows students to enroll or drop classes, check financial aid status, and other functions. It also serves as an informational portal for employees of the school.

The Campus Ledger will include updates as the situation warrants.

 

Update: All systems have been restored as of 2:46 p.m. According to an email statement by Warner, follow-up maintenance will be required and will be communicated in advance.

Compiled by Jon Parton, jparton@jccc.edu

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