Extra Effort & Team Effort Awards – March 12, 2021 – Employee Engagement & Development

Megan Casey, Bursar, Bursar Office – Nominated by Kim Steinmetz
Megan is one of the most helpful partners we have. She helps us with payment for our insurance and it’s always a difficult process and one that requires a lot of back and forth. Megan always engages pleasantly and understands our need to review this list several times. She is a patient and kind partner. She went above and beyond assisting us with this requirement. Thank you, Megan.

Dessa Crum, IISS Coordinator, IISS – Nominated by Kim Steinmetz
Dessa worked incredibly hard to get our insurance list completed this semester. The pandemic added challenges as we had to remove students that we wouldn’t normally remove. Dessa also had to repeat the matching process several times as needed by our insurer. This complex and stressful process was handled expertly by Dessa. The students benefited from having Dessa work so hard on it!

Sherri Hanysz, Associate Registrar, Records – Nominated by Samuel Sommerville
For the last three years Sherri has always been super-efficient while responding to requests that allow me to place our students in the correct level of foreign language classes. Her fast turnaround time allows me to get back to our students in an effective way. And she does all this with a super friendly predisposition!

Jeff Hoyer, Executive Director Space Management, Scheduling & Event Management – Nominated by Stephanie Belford & Megan Bukaty
Jeff has gone above and beyond to make sure that the students and faculty in the Practical Nursing and Health Occupations Departments have adequate PPE needed for course clinicals. Not only has he helped with locating the correct PPE equipment required for various clinical site locations, but he has also helped guide our departments in the ordering process so that we have enough supplies throughout the semester. He personally follows up to make sure that our orders are accurate and delivered on time. Jeff has even made several personal deliveries off-campus to OHEC so that he could show us some alternative supplies to consider. We appreciate how willing he is to help us stay safe and prepared with in-person learning.

Chris Leeson, Senior Cloud Sys/Application Administrator, Academic Technology Services – Nominated by Anna-Marie Beck
Chris has helped the NDT students gain access to virtual EEG studies. With cold temperatures and school closings (moving to virtual), students were not going to get the hands-on experience as planned for the day. With Chris’s help, they have access to virtual EEG studies and will not miss time or experience as they prepare for their clinical rotation.

Alia Leugoud, Learning Specialist, Academic Achievement Center – Nominated by Valerie Mann
Alia is new to our team and is a willing and helpful member of our group. We are grateful for the way she is willing to pitch in wherever is needed. She also helps keeps students safe in the center by helping kindly enforce our policies. We are so glad to have her!

Ella Lychnikova, Learning Specialist, Achievement Center – Nominated by Valerie Mann
Ella is a wonderful member of our team! She is a steadfast influence on students and learned new software with a real dedication to helping a student with disabilities find success. We appreciate her and her positive and willing efforts to help all those she works with!

Gregory Russell, Chief of Police, Police Department
Angel Wilson, Police Officer, Police Department
Chad Loughman, Interim Deputy Chief of Police
Brett Edwards, Supervisor, Maintenance Department
Gary Cook, Director Housekeeping Services /Haz Mat Control, Housekeeping Services
Tom Hall, AVP Campus Services/Facility Planning, Campus Services
Whitney Williamson, Museum Registrar, Nerman Museum
Andrew Schell, Art Exhibition Technician, Nerman Museum
Art Miller, Exhibition Preparator, Nerman Museum

– Nominated by Kate Allen

On Monday, February 15 at 11:41 am, there was a pipe break in the Nerman Museum due to the extreme temperature. The Campus Police rushed into action identifying the issue, contacting teammates, and moving items out of harm’s way. This was a very stressful occurrence for all involved, particularly museum staff, who have cared for our collection for many years now. Thanks to the immediate action of the departments listed above, we believe NOT ONE PIECE of art was damaged due to this terrible incident! Only a few vitrines, crates, and boxing materials appear to be impacted. It should be noted many teammates showed up to campus and provided constant monitoring of the space on a day where the campus was closed due to treacherous conditions. This is a testament to the expertise, dedication, and collaborative spirit of these departments. Thank you for the opportunity to shine a light on their Extra Effort to protect the museum and create such a successful outcome.

Moving forward, the virtual Extra Effort Awards will be announced bi-weekly. The virtual Extra Effort Award nomination form can be found at https://blogs.jccc.edu/staffdev/awards/extra-effort/

Team Effort Award:

Congratulations! To the following group who were nominated for a Team Effort Award!

Your team was nominated by Gary Cook and is made up of the following people:

Ricky Dial, Supervisor Custodial, Housekeeping Services
Robert Holtgrave, Lead Housekeeper, Housekeeping Services
Yonas Desalgne, Supervisor Custodial, Housekeeping Services
Damte Woldetsadik, Lead Housekeeper, Housekeeping Services
Jackie Stinson, Custodian, Housekeeping Services
Robert Knodel, Custodian, Housekeeping Services
Eyerusalem Woldesadik, Custodian, Housekeeping Services
Solomon Aga, Custodian, Housekeeping Services

Accomplishment:

On Monday night (Feb. 15) around 10 pm a sprinkler pipe above the north bay window froze and burst. When the fire department arrived, the sprinkler supply to “the gymnasium” was shut off. With the help of the JCCC police the fire department, we also silenced the alarm. The firemen said the system appeared to be “reset” afterward, but the police went on fire watch for the GYM. The firemen said we should also have someone come out and look at “sprinkler head control” and “the fire alarm panel system” for the GYM.

Upon inspection the firemen also said that the water partially stayed up in the ceiling drywall and could fall at any time. We used the GYM event bleachers, and signage, to block off the area due to safety concerns.

Both my crew and Yonas’ crew came together to pick up the water. It will be some time after midnight before all the water is cleaned up.

Ties in with JCCC Strategic Goals(s):

Operational Excellence

JCCC reviews the effectiveness of programs, services, and practices as part of an ongoing commitment to operational improvement. The College aligns processes to support the strategic direction of the College and drive efficiency. Through responsible management of resources, the College holds itself accountable to its people and community so that it may remain relevant and innovative.

Strategy 1: Facility Management
JCCC enhances its facilities to ensure that relevant functional spaces support students, faculty and the community.

Strategy 2: Operational Efficiency
JCCC engages in practices to continually review and adapt operations to best serve students, employees and the community.

Team Effort Award:

Congratulations! To the following group who were nominated for a Team Effort Award!

Your team was nominated by Gary Cook and is made up of the following people:

Mengistu (Mac) Bekalu, Custodian, Housekeeping Services
Tafere (Taf) Masresha, Custodian, Housekeeping Services

Accomplishment:

On Tuesday, Feb. 16, 2021, a sprinkler pipe in the Nerman Museum of Contemporary Art dock area workroom burst flooding clear out to the main information desk. Mac and Taf vacuumed up the water and left fans in place to speed drying after maintenance had the water shut off.

Ties in with JCCC Strategic Goals(s):
Operational Excellence

Strategy 1: Facility Management
JCCC enhances its facilities to ensure that relevant functional spaces support students, faculty and the community.

Strategy 2: Operational Efficiency
JCCC engages in practices to continually review and adapt operations to best serve students, employees and the community.

Team Effort Award:

Congratulations! To the following group who were nominated for a Team Effort Award!

Your Client Support Services team was nominated by Mary O’Sullivan and is made up of the following people:

Kim Manifold, Manager Customer Service & Support
Nico Attanasio, Supervisor Tech Support Center
Nathan George, Student Support Technician
Dillon Hatfield, Student Support Technician
Ryan Schunk, Student Support Technician
Sam Schunk, Student Support Technician
Alexander Timmerman, Student Support Technician
Carolyn Timmerman, Student Support Technician
Kathryn Woodall, Student Support Technician
Jack Zumalt, Student Support Technician
Mark Barbosa, Supervisor Tech Support Center
Liz Ingala, Tech Support Analyst
Dave Prebyl, Tech Support Analyst
Craig Carmichael, Tech Support Technician
Tyler Davis, Tech Support Technician
Chris Graessle, Tech Support Technician
Ryan McGowan, Computer Lab Asst

Accomplishment:

Over the past year, the Technical Support Center (TSC) has done an amazing job of transitioning their support services to remote delivery. In February 2021, we were asked to bring back walk-up support and transitioned part of our team and their technology back to campus to meet this need. On February 15, the College notified the campus community that it would be closing due to inclement weather. Historically, the call centers have closed when the college closes, but this time was different. The TSC was asked with less than 2 hours’ notice to maintain our call center support hours without any disruption to services for the remainder of the day and for the planned closure the following day. Needing all of our staff to meet this request, Kim Manifold worked with her team to help them again pack-up their equipment, return home, reset up their equipment and be back on-line to avoid any disruption to our call center support the same day as well as preparation for the day ahead.

This nomination is a shout out to Kim and her team for their quick response to transitioning back to remote support delivery, continued flexibility in delivery of our support services, and their perseverance through challenges like this one and others they have successfully overcome as a team. I am very proud of their teamwork and the quality of services they provide to our campus community.

Ties in with JCCC Strategic Goals(s):
Student Success
Operational Excellence

Team Effort Award:

Congratulations! To the following group who were nominated for a Team Effort Award!

Your team was nominated by Cathy Mahurin and is made up of the following people:
Leslie Washington, Coordinator Intern/Employment Relations, Career and Transfer Services
Michael Striebich, Career Information Specialist, Career and Transfer Services
Carol Gard, Administrative Assistant, Career and Transfer Services
Mary Anne Matos, Marketing Automation Specialist, Creative & Content Department
Gavin Cotsworth, Business Analyst, Enterprise Application Support
Daniel Epley, Enterprise Application Adm., Enterprise Application Support
Lydia Berberich, Administrative Assistant, Industrial Technology

Accomplishment:

This wonderful team successfully launched JCCC’s first-ever virtual career fair event which greatly benefits students, faculty, and employers. They overcame every hurdle and technical issue that came their way and ensured that the student experience was tremendous! They came together and really knocked this project out of the park.

Ties in with JCCC Strategic Goals(s):
Student Success