Job Title:

Kansas State University Olathe Information Technology Student Assistant (Part-time 15 to 20 hours)

Reports to: IT Manager, K-State Olathe Campus

Information Technology Student Assistant works directly with the IT Manager, Events Coordinator and Facility Operations Manager, and other K-State Olathe staff to support audiovisual and technology needs. Must be able to cover daytime hours, as well as evening and occasional weekend classes and events.

Position Responsibilities:

• Provide assistance with audiovisual and technology needs in classrooms and event spaces

• Meet and follow up with event clients, staff and faculty to insure all AV/IT systems are setup and working

• Perform regular classroom technology maintenance

• Provides customer centric desktop technology support to end user

• Report major and unresolvable issues to the IT Manager

• Manage and update facility inventory database (Property Trak) per department policy

• Coordinate and manage hardware repairs with IT Manager

• Maintain knowledge of the facility and the audiovisual technology to provide timely customer assistance and help faculty, staff and clients with needs and problems

• Other duties as assigned

Qualifications:

• Exceptional customer service skills

• Ability to act quickly, respond and relate to clients and resolve issues in a timely manner

• Background and familiarity with PC and Mac operating systems and trouble shooting

• Excellent communication skills

• Detail oriented

• Evidence of being a self starter

• Ability to work independently and in team settings

• Ability to problem solve and think creatively

• Preferred experience in audiovisual systems and classroom technology

• Be available to work evening and weekend events

To apply:

• Submit a letter of application addressing how your qualification and skills relate to the position

• Submit a resume listing education, employment history and other relevant professional information

• Submit the names, phone numbers and email addresses for at least three references

• E-mail letter and resume to nscherman@ksu.edu, mail to the address below or fax to: 913-541-1488

For information call 913-307-7359.

Kansas State University is an equal opportunity employer and actively seeks diversity among its employees.

Company Name and Location:

Kansas State University-Olathe

22201 W. Innovation Drive

Olathe, KS 66061

Contact: Nathan Scherman

Company website: http://olathe.k-state.edu/

Salary: Minimum salary – $10.00 per hour. Hourly compensation based on experience.