Johnson County Community College – Computing Sciences & Information Technology Division Update – April, 2024

Healthcare Information Systems (HCIS)

HCIS students Nneka Ezeh and Dr. Maki Tamura were featured in The University of Kansas Health System newsletter this month. As part of a partnership with the Healthcare Information Systems program, the Research Informatics and Learning & Development Provider Experience teams at TUKHS hosted two interns for the spring 2024 semester.From the article: The internship program is designed to provide a bridge between the classroom and practical application as well as maximize interns’ skills, abilities, and interest. While the JCCC internship is designed to provide learning opportunities for the students, TUKHS teams also benefit from the experience.

“One of the benefits of hosting an intern was having a new point of view on an old problem. Maki was eager to research and compare several potential strategies to help us meet one of our team’s primary objectives. Her detailed analysis and fresh eye gave us new insights and a clearer roadmap for improving our provider documentation.” – Susie Simpson, HITS L&D Provider Experience Team

 

Web Development and Digital Media – WEB

The JCCC CoLab hosted the Spring semester JCCC CSIT Career Fair on April 12th. Amanda Kraus, chair of MIRM, and Whitney Bandel, chair of WDDM served on the planning committee for the event and helped with the development of video marketing materials. Dave Lingerfelt, chair of CSS moderated a panel discussion featuring four guest speakers: Brad Staupp from JCCC, Ahmad Akkam from Microsoft, Terrance Germany from Sporting KC, and Tristan Curtin from Databank. Following the panel discussion 47 current students and alumni of the CSIT division participated in a showcase where 14 employers from the local Kansas City area spoke with students one-on-one and provided them with feedback on their job application materials and portfolios.

Johnson County Community College – Computing Sciences & Information Technology Division – Update for March, 2024

Healthcare Information Systems (HCIS)

HCIS Adjunct Professor Kim Fuller was named as a Center for Teaching & Learning Adjunct Faculty Fellow. The Adjunct Faculty Fellows will collaborate with Faculty Development and the CTL to support excellence in Teaching for Adjunct Faculty.

Web Development and Digital Media – WEB

Alumni Engagement

Professional photographer and alumni of the WDDM department, Maksim Stepanov, visited Web 233 – Visual Storytelling on March 26th, to give a presentation on professional camera equipment and lighting to current students learning about video recording and editing techniques.

Johnson County Community College – Computing Sciences & Information Technology Division Update – February, 2024

 Healthcare Information Systems (HCIS)

HCIS and the MIRM departments hosted approximately 65 students from the Olathe Area Technical Center Wednesday, February 21 at the JCCC Olathe Health Education Center. Students participated in a hands-on activity to explore the electronic health record from both a patient- and provider-perspective, as well as through a lens of medical coding and reimbursement.

Information Technology-Networking, Cybersecurity, and Cloud

Center of Academic Excellence in Cyber Defense Designation (CAE-CD)- JCCC has been re-designated by the NSA and DHS as a CAE-CD institution through 2029. Below is an excerpt explaining the CAE-CD designation:

“The Center of Academic Excellence in Cyber Defense (CAE-CD) designation indicates that your institution is helping reduce threats to our national infrastructure by promoting higher education and research in cyber defense as well as provide the nation with a pipeline of qualified cybersecurity professionals. All regionally accredited two-year, four-year, and graduate-level institutions in the United States are eligible to apply to become a CAE-CD designated institution. To maintain the CAE-CD designation, an institution or program must apply to be re-evaluated every five academic years.”

https://caecommunity.org/about-us/what-cae-cybersecurity

Medical Information & Revenue Management (MIRM)

Special Events

Faculty from MIRM and HCIS conducted a Health IT Bootcamp during an event with students from the Olathe Area Technical Center on Wednesday, February 21, 2024. This event brought approximately 65 students to the Olathe Health Education Center. During the bootcamp, students were given the opportunity to explore the electronic health record (EHR) from both a patient- and provider-perspective, as well as learn about- and calculate! – healthcare reimbursement.

Medical Coding Internship students participated in a LinkedIn workshop with Joanie Beaulieu from the Career Development Center on Monday, February 19, 2024. Students learned how to build their professional band, and to relay that information clearly and concisely on their individual LinkedIn page. Best practices for engagement and building visibility were shared. Students were encouraged to take advantage of free campus resources, including the photo booth in the JCCC Co-Lab. Follow the JCCC Medical Information & Revenue Management LinkedIn page to connect with these students and view their profiles!

MIRM faculty attended the Greater Kansas City HIMSS Annual State of Healthcare event on Thursday, February 08, 2024. This event brought-together over 100 local healthcare IT professionals. Chad Austin, President Kansas Hospital Association (KHA) and Jon D. Doolittle, President Missouri Hospital Association (MHA), discussed health IT and its current focus at the state level. Hal Wolfe, President & CEO HIMSS, discussed initiatives at the national level, as well as entertained the group with his “fireside chat.”

Web Development and Digital Media (WEB)

Faculty Recognition

Associate Professor Alexa Summers has been nominated for the Lighthouse award at Fort Hays State University where she is currently pursuing her Ed.S. in Digital Leadership.

 

 

 

Johnson County Community College – Computing Sciences and Information Technology Division – Update for January, 2024

Healthcare Information Systems – HCIS

HCIS student Shinilja Kuttipuravan is the recipient of the HIMSS Foundation Professional Certification Grant for Minority Professionals and Students. The global grant program, which is designed to help create an inclusive workforce in healthcare information and technology, prepares underrepresented students and professionals to become a Certified Associate in Healthcare Information and Management Systems (CAHIMS) or a Certified Professional in Healthcare Information and Management Systems (CPHIMS).

Web Development and Digital Media – WEB

Whitney Bandel (chair of WDDM) will be attending and representing the department at “Digital Scene KC: Experience Design”, hosted by Dimensional Innovations, on January 23rd, 2024. The event will feature panel discussion from leaders at Dimensional Innovations on Experience Design as well as guest exhibitions of work by Derek Scherer (Corpusim) and Steve Biegun (Senior Technical Artist at Industrial Light & Magic).

Community Partnerships

Assistant Professor Allison Hanna is currently working with a representative from H&R Block to set up a summer internship program for students studying web analytics in Web 120.

Johnson County Community College – Computing Sciences & Information Technology Division Update for December, 2023

Healthcare Information Systems – HCIS

HCIS Adjunct Professor Kim Fuller has been nominated for the Adjunct Faculty Lieberman Teaching Excellence Award.

The University of Kansas Health System featured two CSIT Healthcare Information Systems students in the monthly KU newsletter. The two students recently concluded a 10-week internship program at TUKHS. Matt Smith, System Director of IT Operations and Support, said of the internship program: “This program has really opened my eyes to how important it is to share what we have learned over the years to those just getting started in the industry. It can be so daunting, not knowing where to start, or what ‘Healthcare IT’ even means. This program truly gave our JCCC interns the ability to see many different aspects of healthcare, IT across numerous teams, and how we as IT professionals truly impact the health system, our customers, and indirectly patient care.”

Medical Information & Revenue Management (MIRM)

Special Events

Medical Coding Internship students welcomed Sara Bible, CDI/Coding Manager, Saint Luke’s Health System (SLHS) on Monday, October 23. Ms. Bible discussed the responsibilities of these departments at SLHS, including productivity standards for medical coders. Ms. Bible also discussed the hiring and onboarding processes at SLHS, easing some of the students’ anxiety associated with job search and interview processes with this knowledge.

MIRM faculty participated in the Olathe 8th Grade Career Expo on Wednesday, November 08. Faculty enjoyed the opportunity to meet with students from across the Olathe school district and discuss CSIT program opportunities.

MIRM 148: Medical Coding Internship students participated in the CSIT Reverse Career Fair on Friday, November 10, 2023. Students met with local employers, including Netsmart Technologies and iResQ. Students had the opportunity to practice their interview skills, including sharing their “elevator pitch,” resume, and industry projects. Students concluded the event with new industry connections, much-appreciated advice for the future, and invitations to share their information with company recruiters!

Web Development and Digital Media – WEB

Local Partnership

Following the student internship of Anthony Williams at Sporting Kansas City this semester, Terrance Germany, A/V Manager at Sporting Kansas City and internship supervisor for the class, has joined the WDDM Advisory Board. The department is excited to bring Terrance Germany on board to gain further insights into industry demand for A/V and digital media to enhance the digital media side of our program.

 

Johnson County Community College – Computing Sciences & Information Technology Division Update – November, 2023

Web Development and Digital Media – WEB

Community Engagement

Whitney Bandel gave a presentation to BFA majors enrolled in an “Art Careers Seminar” course at Kansas State University on November 9th. She discussed her career path and transition from traditional Fine Arts to working and teaching in Web Development as well as how to get started in Web Development.

Information Technology-Networking, Cybersecurity, and Cloud

Computer Safety -Don’t Trust the Internet- On October 25th, 2023, 6 students from the JCCC Cybersecurity Club presented on how to stay safe on the internet in the CoLab. Included in the discussion were password managers, shopping online safely, Chat GPT vulnerabilities, endpoint device security, deepfakes, and multi-factor authentication. Approximately 20 members of the campus and community attended the event. The event included a Q & A session. Daniel Long, faculty advisor, helped plan and supported the event.

Computing Sciences and Information Technology Division of Johnson County Community College – Update – October, 2023

Healthcare Information Systems – HCIS

A recent CSIT Healthcare Information Systems program graduate working for Oracle Cerner recently earned a promotion to Technical Analyst.

HCIS and MIRM programs have twelve students participating in this semester’s Health IT mentorship program where students are matched with Health IT professionals from the Greater Kansas City area to explore professional goals and career pathways and review and practice effective job-search strategies.

Medical Information & Revenue Management (MIRM)

Special Events

The Medical Information & Revenue Management (MIRM) department hosted its Fall Advisory Board Meeting on Friday, October 13, 2023, in conjunction with the Healthcare Information Systems (HCIS) department. Faculty shared current program metrics and provided updates on the program’s digital advertising campaign. The Board discussed the college’s strategic plan, and how it might be supportive of these initiatives. The next meeting will be held Spring 2024.

MIRM 148: Medical Coding Internship students participated in a LinkedIn workshop with Joanie Beaulieu from the Career Development Center. Students learned the importance of a strong LinkedIn profile as they begin to apply for medical coding positions. Students were encouraged to take advantage of free campus resources, including the photo booth in the JCCC Co-Lab. Follow the JCCC Medical Information & Revenue Management LinkedIn page to connect with these students and view their profiles!

Patti Frank, Consultants in Practice management and MIRM Advisory Board member, presented E&M Coding 2024 to MIRM Coding III students on Tuesday, October 10, 2023. Ms. Frank reviewed the current process to apply Evaluation and Management (E&M) codes and discussed the importance of proper code application. Students were able to put this information into practice by walking-through several fictitious patient charts.

Significant Student Accomplishments

Maddie Goscha, MIRM student, successfully passed the Certified Professional Coder (CPC) credentialing exam. This is a nationally recognized certification, awarded by the American Academy of Professional Coders (AAPC).

Web Development and Digital Media – WEB

Community Engagement

Alexa Summers gave a speech at Union Station hosted by Science City’s STEM Seminar on October 14th about her personal career path, the versatility of computer science, and how to explore career options.

On November 9th, Alexa Summers will be speaking again to the community, about her career path and how to get into computer science, at Linda Hall Library.

 

 

Johnson County Community College – Computing Sciences & Information Technology Division – September, 2023

Medical Information & Revenue Management (MIRM)

Special Events

Medical Coding Internship students participated in a StrengthsFinder workshop with Kelsey Arnold from the Career Development Center on Monday, September 11, 2023. Students examined their “Top 5 Strengths” and learned how each strength coincides with a leadership theme. Students also learned how to present their strengths to prospective employers. This class excels in Strategic Thinking and Relationship Building!

Significant Student Accomplishments

The following MIRM students successfully passed the Certified Professional Coder (CPC) credentialing exam:

  • Sarah Shippee – June 2023
  • Pinky Maliakkal – September 2023

This is a nationally recognized certification, awarded by the awarded by the American Academy of Professional Coders (AAPC).

 

Web Development and Digital Media – WEB

Community Engagement

Whitney Bandel is presenting on foley and sound effects at Early College Partnerships & Outreach’s “Women in Gaming” Conference for high school students hosted at JCCC in the CoLab on Oct. 26th.

WellSky – Help Desk Technician II

Help Desk Technician II

Overland Park, KS – Onsite – Full time

The Help Desk Technician II is a part of the Corporate IT Team and responsible for assisting other IT support staff with day-to-day operational duties such as security, backup and recovery, performance and change management, and end user support issues.

A day in the life!

 You will be responsible for the following:

  • Troubleshooting and resolution of end user support issues
  • End user desktop and application support
  • Performs necessary troubleshooting steps to resolve problem or determine appropriate fix
  • Creates trouble tickets using appropriate trouble ticketing system
  • New hire setups to include: Installs desktop hardware and software, installs personal and network printer hardware, assist in maintaining network hardware, software
  • Perform internal IT audits as necessary
  • Target first call resolution to be greater than 60%.
  • Ensure ticket resolution is within WellSky’s approved SLAs.
  • Accept assignments with open, cooperative, positive and team-oriented attitudes.
  • Demonstrate effective oral and written communications with customers, coworkers, and third parties.
  • Comply with the Quality Management System (QMS) and all required regulatory processes in accordance with 21 CFR § 820, ISO 13485:2003 and CMDR (SOR\98-282) as required.
  • Maintain confidentiality of sensitive information, with special emphasis on Protected Health Information (PHI).
  • Comply with Wellsky HIPAA Privacy and Security Practices and all required regulatory processes in accordance with 45 CFR § 160 and 164 as required.
  • Follow applicable Standard Operating Policies and Procedures (SOPP).

Do you have what it takes?

Required Qualifications:

  • 1-2 years related work experience

Do you stand above the rest?

Preferred Qualifications:

  • Associates Degree in IT or MCP or A+, N+, or Security+ certification. Or applicable IT experience in lieu of degree requirement.
  • 1+ year Help Desk or Technical Support experience.
  • Must be adept at troubleshooting issues and able to explain solutions to non-technical audiences.
  • Extensive knowledge of PC setup, troubleshooting and operations.
  • Extensive knowledge of Windows 7/10 setup, troubleshooting and operation.
  • Basic understanding of the Desktop LAN protocol TCP/IP.
  • Excellent interpersonal and communications skills
  • Excellent attention to detail.
  • Ability to work with minimal supervision
  • Ability to work effectively as part of a team and with other personnel at all organizational levels
  • Able to understand and follow company internal policies and processes related to IT
  • Able to track and monitor support related activities using the trouble ticketing system
  • Having a dynamic and self-motivating personality and willingness to learn.
  • Must be able to rotate on call schedule
  • Excellent troubleshooting, listening and problem-solving skills
  • Able to work in a fast-paced deadline oriented environment
  • Customer focused
  • Works well in a team environment
  • Current Microsoft Certified Professional (MCP) certification
  • Familiarity with Voice over IP Phone systems and deployments
  • Office 365 Administration
  • Familiarity with SalesForce ticketing system

#LI-KA1

#LI-Onsite

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits you will receive as a Teammate at WellSky:

  • Excellent medical, dental, and vision benefits
  • Mental health benefits through TelaDoc
  • Prescription drug coverage
  • Generous paid time off, plus 13 paid holidays
  • Paid parental leave
  • 100% vested 401(K) retirement plans
  • Educational assistance up to $2500 per year About Us

Online Application/Job Posting: Careers (myworkdayjobs.com)

Applicants may, also, reach out to:

Stan Nice  |  WellSky        

Sr. Manager, IT Services

M: 913.687.5074

This role reports up to Stan Nice via the Help Desk Manager.

Software for realizing care’s potential

Learn more at WellSky.com

WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-level software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care.

Johnson County Community College – Computing Sciences and Information Technology Division – August, 2023

Health Information Systems – HCIS

Kim Fuller, CSIT Healthcare Information Systems program adjunct professor and JCCC Adjunct Council member, participated in the 2nd annual SynergiED23 Conference held August 14, 2023.

 

Congratulations to the newly elected Greater Kansas City HIMSS board members, including JCCC CSIT Medical Information & Revenue Management Department Chair, Amanda Kraus who will serve as the Membership Chair.

 

Congratulations to Sean Roberts on his new position as Chief Technology Officer at The University of Kansas Health System! Sean is on the JCCC CSIT Healthcare Information Systems Program Advisory Board.

 

Congratulations to JCCC CSIT Healthcare Information Systems program advisor, internship host and student mentor, Jonathan Smith on his new position as Director of the Lawrence – Douglas County Health Department!

 

Information Technology-Networking, Cybersecurity, and Cloud

The Information Technology program is working on re-designation of the National Center of Academic Excellence in Cybersecurity for Cyber Defense (CAE-CD) designation. The Information Technology-Networking, AAS program was recently approved by the National Security Agency through academic year 2028. The second part of re-designation will occur this Fall 2023.

 

Web Development and Digital Media – WEB

WEB is happy to announce the addition of full-time faculty member Alexa Summers who has joined their ranks this Fall semester.

 

The WEB department has two students currently interning for the Fall 2023 semester. Terra Brunton will be working as webmaster for Cynthia Lukas, a local independent filmmaker. Anthony Williams is working at Sporting KC as an AV Technician.

 

 

Rebooting the world, one IT Tech at a time