Companion Protect – Software Tech Support Representative

Company Name: Companion Protect 

Title of job: Software Tech Support Representative 

Part time or Full Time: Full or Part Time available 

Duties:

  • Deliver service and support to clients through calls, chats and email
  • Answer client and customer questions, and analyze client problems and research solutions
  • Diagnose client issues through process of elimination by asking probing questions.
  • Resolve client issues through running SQL scripts when possible and follow up as needed through problem resolution
  • Identify and escalate priority issues
  • Document issues appropriately according to outlined guidelines
  • Provide easily understood answers adapted to the client situation
  • Suggest new content for knowledge base to increase client self-service.
  • Other duties as assigned

Qualifications Needed:

  • Associate’s or bachelor’s degree in computer science or a related field
  • 1+ years of experience in a technical support role
  • SQL experience preferred
  • Proven customer service or support experience
  • Strong attention to detail and documentation skills
  • Proper phone, email and chat etiquette
  • Knowledge of relevant computer applications and equipment
  • Ability to give full attention to what people are saying and to actively look for ways to help people.
  • Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions.
  • Multi-tasking abilities
  • Willingness to solve complicated problems and see projects through to completion.
  • Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
  • Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
  • Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
  • Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
  • Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.

How to Apply:  https://www.companionprotect.com

Company website:

Salary: $15+ per hour experienced based

https://www.companionprotect.com/careers

 

Fidelis Energy Group, LLC – Website Designer/Developer – Independent Contractor

Company Name: Fidelis Energy Group, LLC

Title of job: Website Designer/Developer – Independent Contractor

Part Time or Full Time: Part Time – Initially proposing a single engagement project with opportunity for additional projects based upon performance, timeliness, and company growth.

Duties: Determine technical requirements necessary to stand up website. Design webpage layout. Edit the business content provided. Publish final product. Create back up files and solve code problems as needed.

Qualifications Needed: Seeking a confident go getter who understands that their work will often be the first impression prospective clients have of our company. First and foremost, we expect the candidate to grasp the importance of this project to us and be prepared to take an ownership approach that will result in a quality product. Naturally, we expect you will have the skillsets and programming knowledge needed to carry out the project.

The current lack of a website is hindering us from pursuing additional clients. We desire to have a basic webpage stood up by 12/15/2017 followed by an improved design at the conclusion of this effort.

How to Apply: Please email your resume and at least two samples of prior work from your portfolio to gcrow@fidelis-energy.com.

Salary: Open for discussion but proposing $35 per hour for a maximum of 80 hours for this project.

Company website: File Not Found (404 Error) – The domain www.fidelis-energy.com is reserved but we need your talent to make our page impressive.

iD Tech: Camps, Academies & Online – Summer Opportunities

iD Tech

CAMPS, ACADEMIES & ONLINE

iDTech.com Facebook Twitter

This summer, iD Tech will hire over 1,600 instructors and staff from across the world to show students, ages 7 to 18, firsthand how their interests in technology can turn into fun learning experiences. We have programs that emphasize tech education for girls, teens, tweens and younger children.

We’re looking for energetic, tech-savvy, summer staff who understand the need for quality technology education for young students. So why not spend your summer instructing, mentoring, and building your resume in one of our amazing programs? You’ll make a positive impact on the lives of students this summer and potentially inspire them to aim for big ambitions. Our summer jobs are as fulfilling as they are fun!

Staff members receive competitive compensation, housing (overnight staff only), meals, custom built apps supporting operations and curriculum, college internship credit (if applicable), guidance from our experienced team of managers, and more. Take the first step to a great summer!

APPLY TODAY!

MyFreightWorld – Front-End Developer

Company Name: MyFreightWorld

Title of job: Front-End Developer

Part time or Full Time: Part Time

Duties: Design and Implement web user interfaces using HTML, CSS and Javascript

Qualifications Needed:
– Experience with Aurelia Javascript Framework
– Strong understanding of Object Oriented Programming.
– Good verbal and written communication skills.
– Able to work collaboratives in a team environment.

How to Apply:
Send resume to: eigbenebor@myfreightworld.com

Salary: Negotiable based on experience

The Kincaid Group – IT Help Desk Level I

IT Help Desk Level I

This position is responsible for hardware and software troubleshooting and support.

– Location: Bishop Miege High School – Roeland Park Ks
– Duration (Contract/Contract to Hire/Direct hire) Undetermined at this point: Might be permanent part time
– Pay rate: $13-15 an hour
– Hours per week: 25 hours

Essential Functions:
• Solve computer related problems, troubleshooting hardware and software issues
• In charge of generating helpdesk tickets in ticketing system and assigning the ticket resolution
• Inventory management and updates
• Phone and In-house application
• Building and setup of new employee computer systems including software operating systems, security updates and virus software
• Assist in monitoring networked computer equipment.
• Assist in the implementation and maintenance of the computer telephony interface environment
• Departmental moves
• Ability to gain knowledge and understanding of internal software

Knowledge, Skills, and Abilities:
• In-depth knowledge of Microsoft applications
• In-depth knowledge of Google Docs & applications
• In-depth knowledge of PC’s and operating systems
• Ability to gain knowledge and understanding of internal software
• Works well under pressure
• Excellent oral and written communication skills
• Good interpersonal skills
• Able to build solid customer relationships
• Team player

Training and Experience:
• High school degree required and Bachelor’s degree desirable
• Working knowledge and experience with PC imaging

If interested please contact David Zinser of Kincaid Information Technology, david.zinser@thekincaidgroup.com, for more information.

Aerocharger – Social Media Content Creator

Company Name: Aerocharger (Turbochargers and Firearms)

Title of job: Social Media Content Creator

Part Time or Full Time: Either / Flexible

Duties:
• Create posts promoting Aerocharger, consisting of articles, photos and videos.
• Create posts announcing new product releases.
• Produce, direct, shoot and edit videos promoting Aerocharger.
• Answer phones, take orders, Edit/proofread official emails and documents, support office operations as needed.

Qualifications Needed: Interest in Firearms and Motorsports, Ability to complete the Duties listed above.

How to Apply: Email Brad@aerocharger.com

Salary: $10/hr. Please note 45% of our past interns transitioned to full-time employment with Aerocharger.

Company website: Aerocharger.com, Aerochargerballistics.com

MMGY Global – Drupal/PHP Application Developer in Kansas City, MO

https://www.mmgyglobal.com/drupal-developer

MMGY Global has an immediate position available for a Drupal/PHP Application Developer in our Kansas City, MO office.

The Drupal/PHP Application Developer is primarily responsible for developing Drupal-based solutions for MMGY and its clients. This includes website development, mobile development, and development of other technology solutions as designed by MMGY and required by the market. The Drupal/PHP Application Developer will be expected to spend the majority of his/her time developing client deliverables.

The Drupal/PHP Application Developer will spend the majority of his/her time doing the following:

Responsibilities include, but are not limited to:
• Develop web or other applications as required to support defined business requirements
• Collaborate with the Platform Leads to ensure adherence to coding standards
• Collaborate with the Platform Leads to deliver reusable code and components
• Support CMS platforms in use by MMGY via coding, configuration and general maintenance
• Develop and maintain databases or those dedicated by project requirements
• Perform maintenance as needed on current client websites
• Ensure all projects mitigate security risks as defined by OWASP top 10 application security risks
• Stay up-to-date on new technologies and share pertinent information with team members
• Create and/or update technical documentation as needed in order to support development efforts
• Ensure deliverables align with strategic direction of MMGY and the Interactive Technology team
• Understand, follow and contribute to the established project development process
• Accurately track hours against projects and complete time sheets in a timely manner

Experience Requirements:
• Minimum of 3 years experience developing and delivering client-facing interactive solutions
• Strong knowledge of the Drupal Content Management Framework
o Ability to create and maintain websites using Drupal
o Experience with custom module development
o Experience with Drupal hooks and APIs
o Experience with MySQL
o Experience with custom Drupal theme creation

Preferred Skills / Abilities:
• Source Control Management such as Git
• Frontend Javascript frameworks/libraries such as AngularJS, ReactJS and jQuery
• Experience with responsive design, cross-browser and cross-device compatibility
• Knowledge with Continuous Integration/Build servers such as Jenkins and/or Bamboo and task runners such as Gulp/Grunt
• Experience integrating 3rd party APIs, including social web services such as Facebook, Twitter, Instagram either through Javascript API or server-side implementation through RESTful API.
• Basic understanding of website optimization. Caching control and concatenation/minification of Javascript and CSS assets.
• Participation in open-source projects and/or the developer community such as core or contributed module issue queues on Drupal.org.
• Experience with Drupal 8, Composer and Symfony
• Cloud hosting platforms such as Amazon Web Services, particularly EC2, RDS and S3.

Education Requirements:
• BS in Computer Science, Related Field, or equivalent work experience.
Expectations of Members of MMGY’s Technology Division
• Communication – You must possess excellent communication skills. You’ll be speaking to internal and external project team members, each with different degrees of technical and business acumen. You must be able to communicate complex technical and business concepts across the project team to ensure understanding and alignment.
• Problem Solver – You must possess and demonstrate the ability to identify problems and provide solutions whenever possible. And, on a related note…
• Know What You Know and Know When You Don’t Know – If you know the answer, state it clearly and stand your ground; if you don’t know the answer be resourceful and get expert help to determine the right answer.
• Lifetime Learner –You must be an active participant in continually improving your skills.
• Team Oriented – You must work and play well with others, lend a hand when and where you see a need, get your hands dirty when needed, and be committed to the success of team for the good of our clients, MMGY, and your team.
• Technical Acumen – You must possess a firm understanding of the concepts and details associated with how websites are built, how end users use them, and how the Internet works in general.
• Survival Skills – MMGY is an advertising agency so you must be comfortable dealing with ambiguity and getting scrappy when needed.

Reports to: PHP Platform Lead

Please send cover letter, resume and salary requirements to:
Theresa Thornhill
Recruiter
thornhill@mmgyglobal.com

Bickford Senior Living – IT support & Help Desk

Bickford Senior Living is looking for a Full-Time IT Support Person.

Primary Duties Include:
• Provides helpdesk support and resolves problems to the end user’s satisfaction
• Walks customers through the problem-solving process
• Manage PC setup and deployment using standard hardware, images and software
• Install, test and configure new workstations, peripheral equipment and software
• Performs timely workstation hardware / software upgrades
• Troubleshoots and repairs existing computer hardware / software issues
• Supports Android tablets and cell phones
• Provides support for proprietary software programs

Role Requirements:
• Associates Degree from college or technical school; two years related work experience;
or equivalent combination of education and experience
• Proven experience as a help desk technician or customer support role
• Working knowledge of MS Office 2013 and 2016, Windows 7 and 10
• Valid driver’s license and acceptable driving record

Preferred:
• Working knowledge of Citrix XenDesktop 7.6 and thin clients a plus
• Ability to learn and support new and quickly changing technologies
• Ability to research solutions/information regarding technical issues

Bickford Senior Living owns and operates 59 Independent Living, Assisted Living, and Memory Care branches in Kansas, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Ohio and Virginia, with headquarters located in Olathe, KS.

Apply online at http://www.bickfordcareers.com
Search location: Olathe

Lifted Logic – Web Writer/Content Strategist

Web Writer/Content Strategist
Lifted Logic – Overland Park, Ks

DESCRIPTION:
You will work with clients to establish their voice and write SEO-optimized content for their existing website. You will work directly with clients and project managers to ensure that their websites are filled with accurate, precise, SEO friendly content. You will be Lifted Logic’s grammar snob, enjoy learning, and adapting everyday. You will work with designers to create the content structure for websites and work with the client to fill in the created structure. Projects may include informational websites, websites with complex functionality, e-commerce websites, and web applications.

RESPONSIBILITIES & REQUIREMENTS:

● Be able to write content in a variety of voices
● Be able to generate content for similar topics, worded in different ways, to maximize SEO strategy
● Work alongside the internal team to establish and create appropriate content
● Engage in follow up questions in a conversational way to get the details needed to create content
● Perform ongoing monthly keyword research to ensure target keywords are maximized
● Ongoing content creation on a monthly basis for a variety of clients
● Run Google Analytics reports for clients
● Set up Google Adwords campaigns and goals for clients

QUALIFICATIONS:

● Excellent communication skills, both verbal and written
● Strong experience in Adwords and Analytics is desired.
● A writer that keeps the reader’s attention and is short and concise
● Track record of meticulous grammar and speech
● Attention to detail and organized
● Write “Purple Dinosaurs are Fun!” in the subject line with your resume and writing samples
● Handle pressure and deadlines well
● Self Motivated with excellent time management skills
● Not afraid to ask questions to better understand company and subject
● Critical thinking skills
● Must be able to easily carry a conversation with strangers

To Apply: https://liftedlogic.com/about/