All posts by jcurtis4

Hyland – Cloud Support Analyst 1

Cloud Support Analyst 1

Job ID: 2021-8308

Job Locations: Olathe, KS Office

Additional Locations: US-OH-Westlake | US-NE-Lincoln

Welcome to #HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Overview

The Cloud Support Analyst is responsible for responding to and resolving customer requests for assistance with technical issues related to their solution.

What you will be doing

  • Troubleshoot and resolve basic issues utilizing company systems, utilities and support processes with assistance and direct oversight from team members
  • Provide regular and frequent communication to customer with oversight; ensure customer is fully advised as to the progress or delay to the resolution of their issue
  • Maintain ownership of and accountability for customer requests with oversight; maintain ownership of request and follow through consistently with resolution
  • Monitor and pick up support cases from customers requesting assistance via internal company system with oversight
  • Respond to inbound calls for products to support process or production down needs; create case and route to proper queue accordingly
  • Identifies and submits software defect cases to internal team for review
  • Contribute to internal documentation to fully reflect all activity related to resolution of support request
  • Adhere to the Change Control Policy for Cloud environments
  • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

What will make you successful

  • Associate’s Degree in Business or a related field or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
  • Experience in a customer service environment preferred
  • Critical thinking and problem solving skills
  • Organizational, multi-tasking, and time management skills
  • Collaboration skills, applied successfully within a team as well as other areas
  • Oral and written communication skills that demonstrates a professional demeanor and the ability to interact with others both internally and externally
  • Customer services skills
  • Ability to use sound judgment and appropriately escalate issues for guidance
  • Ability to speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Able to thrive in a fast-paced environment
  • Attention to detail
  • Sharp, fast learner with technology curiosity and aptitude
  • Ability to work varying shifts on an as needed basis to address customer and partner needs within their business hours
  • Up to 10% travel time required

Please note: The job duties and responsibilities of this role are unable to be performed in the State of Colorado at this time.

Benefits

401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.

Find out more by going to https://www.hyland.com/en/careers/life-at-hyland.

To Apply Link:  https://careers-hyland.icims.com/jobs/8308/cloud-support-analyst-1/login

What you can expect next

  • Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
  • Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.

Due to Hyland’s status as a federal contractor, as of January 4, 2022, all US-based employees must be fully vaccinated against COVID-19, unless a medical or religious exemption is approved. Proof of vaccination status or exemption documentation will be required on your first day of employment.

 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

 

 

 

HeartlandCollegeSports.com – Site Manager

HeartlandCollegeSports.com – Site Manager

Site manager needed for a Big 12 website: www.heartlandcollegesports.com . The site is pushing 1 million page views per month. This paid position will be from 25-40 hours per week.

Skills needed:

  • Good grammar
  • Solid writing skills
  • Knowledge of the Big 12 Conference
  • Knowledge/experience with WordPress

To Apply:

Pete Mundo

201-406-6542

www.heartlandcollegesports.com

www.petemundo.com

 

Envision Technology Group, LLC – Installation Technician

Date: April 29, 2021

Company Name: Envision Technology Group, LLC

Title of job: Installation Technician

Part time or Full Time: Full Time

Duties:

· Assist in Install Cat5e and Cat6 network cabling.

· Assist in Install RG6 Coaxial cabling

· Assist in Install Fiber Optic cabling

· Ability to work independently when required.

· Pull/Terminate/Test CAT 5/5e/6 communications cable.

· Installation of cable pathway systems

· Route cable into modular furniture and other work area outlets

· Assist in build-out telecom and equipment rooms.

· Assist in installing Firestops and various types of cable penetrations.

· Under direction of Lead technician, may perform preventive maintenance on systems and equipment (may include climbing ladders and use of lift devices; requires proficiency with normal working tools, must know how to solder and crimp connections)

· Other duties as assigned.

Skills and Knowledge

· Vocational/Technical/Business School preferred not required.

· Must be able to read and understand floor plans or willing to learn.

· Must be able to work on ladders and scissor lifts or willing to learn.

· Be confident working at heights utilizing ladders and lifting equipment.

· Color vision as required to follow cable plant color codes.

Key Competencies/Behaviors

· Strong mechanical aptitude

· Able to lift 50 pounds and work over head.

· Positive and professional work ethic and attitude

· Good judgement

· Possess the ability and necessary restraints to work in a professional office environment as well as a professional construction environment.

· Team oriented, works well with others.

· Strong organizational skills

· Strong verbal and written communication skills

· Adaptability and stress tolerance

· Results oriented, capable of meeting deadlines.

· Capable of frequent interaction with team members, customers, and vendor

Qualifications Needed:

· Valid driver’s license and clean driving record

· Able to pass drug screening and background check.

· Work hours generally from 7am – 4pm (expected to be on job site) Monday thru Friday but must be available for evenings and weekends when needed.

· Must be available to work 40 hours per week, possess a clear understanding of being punctual and maintain excellent attendance.

How to Apply: Please send resumes to dave@envision-kc.com.

Salary:

Based on experience $15 +

Company website:

www.envision-kc.com

Equal Employment Opportunity Standards

 

Velociti – Implementation Support Representative

Implementation Support Representative

Velociti is a well-established company that is experiencing growth with new projects and is looking for Implementation Support Representatives to support our networking activities. These roles would be part-time and temporary. Velociti deals with technology deployment services and is headquartered in the Kansas City, MO area. Velociti sits at the top of its industry and provides the resources required to ensure all jobs are done correctly, on time, by properly trained individuals.

Candidates must meet the basic requirements of the position to be considered for the position.

Basic Qualifications:

  • Previous experience migrating or maintaining servers preferred.
  • Previous experience remotely using VPN connectivity for desktop support and set up.
  • The ability to work without direct supervision.
  • Basic computer and networking skills required.
  • Candidates must be at least 18 years of age.
  • Candidates must have an acceptable driving record.
  • Candidates must be able to work various shifts when needed.
  • Candidates must be physically able to repetitively stand, lift, bend, stoop, climb and reach, with or without reasonable accommodations.

Required Qualifications:

  • Working knowledge with Microsoft Office.
  • Successful completion of Pre-Employment Screenings.
  • Candidates must meet the company’s insurability standards based on the type of company vehicle they may drive and successfully complete pre-employment screenings.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Velociti has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact careers@velociti.com ONLY if you wish to request an accommodation. Resumes sent to this address will not be accepted. Applicants MUST apply online to be considered for posted positions.

EEO/AA M/F/D/V

Electronics Install, Low Voltage, MECP, Car Audio Technician, Field Service Technician, Ignition Interlock

NCR – Field Service Technician II

Date:  03/22/2021

 Company Name: NCR

 Title of job:  Field Service Technician II

 Part time or Full Time:  Full-Time

Duties: 

  • Responding to customer installation, maintenance, and service calls promptly and effectively
  • Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory
  • Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support
  • Utilizing your technical skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters (for example, Ethernet, Token-Ring, StarLAN, NetBIOS, X.25, etc.)
  • Performing maintenance repair and system overhauls (like modular swaps and unit replacements)
  • Managing everything from network faults and traffic, to configuration, security, and remote system access
  • Capturing customer information to complete invoicing
  • Logging all customer calls and activity and tracking all expenses incurred in the delivery of services

Qualifications Needed:

  • Knowledge of systems architecture, database management systems,  and network/system management
  • Familiarity with large servers, mainframe computers, and imaging software
  • A+ Certification, CompTIA, N+ Certification, PC skills, basic electronic skills, and some specific hardware and operating system familiarity
  • One to three years of related experience (but more than that is always a plus)
  • Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000
  • Local candidates strongly preferred (this position is not eligible for paid relocation and candidates must be available to begin work promptly in the assigned geographic territory)
  • High School Diploma or GED (Associate Degree or higher preferred)
  • Must be authorized to work in the U.S.
  • Must be at least 21 years of age
  • Must have a valid driver’s license and driving record that satisfies NCR fleet requirements
  • Ability to perform essential functions of the job with or without a reasonable accommodation
  • Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

How to Apply:

https://ncr.wd1.myworkdayjobs.com/en-US/ext_us/job/KANSAS-CITY-MO-USA/Field-Service-Technician-II—Kansas-City–MO_R0104938-1

We have opens across the country.   Please feel free to go to our website at www.ncr.com and head to careers to also see our opens across the country.

 Salary: $38k – $52k yearly based on expereince

 Company website: www.ncr.com

Equal Employment Opportunity Standards

The JCCC Career Development Center reserves the right to deny an employer recruiting and job posting privileges if your company misleads or withholds information about the nature of the position or is in noncompliance with equal employment opportunity EEO Standards. https://www.eeoc.gov/eeoc/

 

 

Durkin Tactical, LLC – Web services

Posting Date: 2/3/2021 1:51:47 PM

Expiration Date: 3/5/2021 11:59:00 PM

Job Title: Web services

Hiring Organization Name Durkin Tactical, LLC

Hiring Organization Description: We are an e-commerce sporting goods business started in the KC area in 2016. Explosive growth has opened new opportunities in our business for motivated people to excel within our system and move up in the company quickly.

Search Firm Name: Durkin Tactical, LLC

No. of Openings: 3

Work Schedule: 8 A.M. – 5:30 P.M., M-F

Hours per Week: 45

Wage/Salary: 40,000

Employment Start Date: Feb 15 2021

Job Description We are looking for several self-motivated people to join our fast pace and rapid growth company. We are a family owned and operated ecommerce business in the sporting goods space. The main focus on these positions will be to continue gaining market share by keeping our website current and running smoothly. Daily tasks will be many of the following but not limited to these specific duties: new product adds, new product photos, website updates, creating marketing emails and campaigns, and online inventory management.

Qualifications: Certificate or associates

Position Type: Full-time

Position Eligibility: No Eligibility Restrictions

Job Function: Computer

Job Industry: Sports & Recreation

Degree Level: Certificate, Associate’s, Bachelor’s

Screening Applicants – Required U.S. Work Authorization

Screening Applicants – Overall GPA

Application Deadline Date: Mar 5 2021 11:59PM

Job Application Method: Email

Application email address Td542@aol.com

 

BRR Architecture – Video and Social Internship

Date:  January 21, 2021

Company Name: BRR Architecture

Title of job: Video and Social Internship

Part time or Full Time:  Part-time through August 2021, 15-20 hours per week

Duties:

  • Perform duties related to every aspect of production including pre-production, videography and video editing.
  • Assist and support Video Content Strategist on video shoots.
  • Edit internal videos and social media videos.
  • Ability to create relevant, original, high-quality content (for firm’s channels)
  • Ability to manage the video content library.

Qualifications Needed:

  • Open to college juniors, seniors and grad students seeking internships to prepare for future careers in marketing and/or video production.
  • Must have experience shooting and editing videos. You must include your production reel with your resume to be considered.
  • Must be creative, enthusiastic, willing to learn and self-driven with strong communication skills.
  • Must demonstrate the ability to handle numerous projects simultaneously
  • Working knowledge in the following programs: Adobe Premiere Pro, After Effects and Photoshop, Hootsuite, Facebook, Instagram, Twitter and LinkedIn.
  • Experience with Microsoft Office (Outlook, Word, Excel)
  • Graphic design (Adobe InDesign) experience and writing experience preferred but not mandatory.
  • A desire to learn about the architecture/engineering/construction community.
  • Must be able to lift or carry up to 40 lbs of production equipment.

How to Apply: send resume and cover letter to careers@brrarch.com

Salary: $15- $17.50 per hour

Company website: https://www.brrarch.com/

 

 

Hyland – Intern, Technical Support

Date:  1/21/2021

Company Name: Hyland

Title of job: Intern, Technical Support

Part time or Full Time:  Full Time – to start mid-May of 2021

Duties: 

  • Utilize department specific software and tools to complete assignments and tasks
  • Participate in team meetings
  • Liaise with other areas to resolve information or project requests by department staff
  • Compile and analyze information and develop reports, proposals, or documents
  • Maintain accurate documentation and records on all projects assigned
  • Engage with peers and team members to obtain knowledge to complete projects
  • Complete all assignments as directed
  • Follow all current standards utilized by your team
  • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

 Qualifications Needed:

  •  Currently enrolled in an educational institution
  • Proficiency with Microsoft Office software products
  • Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
  • Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
  • Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
  • Keen attention to detail
  • Capable of identifying and completing tasks independently, with a sense of urgency and ownership
  • Demonstrated success at maintaining high personal work standards
  • Demonstrated ability to handle sensitive information with discretion and tact
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position.

 How to Apply: https://careers-hyland.icims.com/jobs/5954/job

 Salary: TBD

 Company website: https://www.hyland.com/en

Johnson County Community College – Computing Sciences & Information Technology Division Update – November 2020

Computing Sciences and Information Technology Division – CSIT  

Computer Support Specialist – CSS

Barb Mahring and Carol Smith are attending the virtual Computing Certifications: Develop Future-Ready Students program through Cengage.  This is the first of a 3-part series that setup a path to earning the Microsoft Innovative Educator (MIE) Certificate for Teams. 

 Health Information Systems –HCIS

HCIS Department Chair, Lori Brooks, is now a member of the Kansas City Kansas Public School District Career and Technical Education Advisory Board.

 Adjunct Professor Nan Abbott’s application to participate in JCCC’s UISFL grant has been selected for the first session. Undergraduate International Studies and Foreign Language (UISFL) Grant is from the U.S. Department of Education intended to enhance its internationalization of STEM courses.

 IT Networking

The IT-Networking department is partnering with Microsoft to bring a new lab environment online for our courses that will help prepare students for industry certification exams.  This solution has never been implemented by Microsoft with another academic institution—a groundbreaking initiative.

 Medical Information and Revenue Management – MIRM

Students in the MIRM 148: Medical Coding Internship are working on-site in the Medical Records department at Village Shalom, this semester. Morgann Diley, RHIT, has been an incredible resource, allowing students to experience the “real-world” long-term care facility, medical coding, and medical records department functions.

 Demand for medical coders and billers has increased, according to The Virginian-Pilot. “In 2019, the most recent year for which BLS has complete data, the coding and billing field employed 341,600 people. BLS expects the number of openings in the field to climb 8% annually through the end of the decade — well above the growth rate for the overall economy.”

 Web Development and Digital Media – WEB

Kevin Atherton has been nominated for the Terry O’Bannon League of Innovation Student Technology Award. Kevin is leading a student team to develop a progressive web app that places the solar system containing the earth within the boundaries of the state of Kansas.